Özet:

This study aimed to investigate compassion fatigue, compassion satisfaction, and burnout in 112 emergency health care workers. In the research, a relational screening model was utilized. The research was carried out with 345 personnel working in 41 emergency health service stations under the Kayseri Provincial Health Directorate. “Professional Quality of Life Scale” was used to collect data. Pearson correlation analysis was used to examine the relationships between variables. The t-test was used in pairing comparisons, and the one-way ANOVA test was used to compare more than two groups in evaluating the differences in compassion fatigue, compassion satisfaction, and burnout levels according to individual variables. When parametric conditions were not met, Kruskal Wallis H test was used to compare the groups. The results of the study showed that the majority of 112 emergency health workers were at high and moderate risk for compassion fatigue and burnout. At the same time, approximately one quarter (22.3%) of workers were found to have a low potential for compassion fatigue. A positive relationship was found between compassion fatigue and burnout, and a negative relationship was found between compassion satisfaction and burnout. In addition, it was found that women had lower burnout than men, and paramedics had higher empathy satisfaction than those with other titles. It was seen that having a child, education level, working unit, length of service in the unit, and total length of service did not significantly differentiate compassion fatigue, compassion satisfaction, and burnout of employees. In light of the findings obtained from the research, it was suggested that institutions provide psychological support and regular training to their employees.

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