Abstract:

The concept of public value management differs from public administration in general and does not deal with the profits to be earned in the short term, recognizing that what matters in providing public service is to create a public value. However, there is a need for more studies to measure public value. In this respect, the study has been prepared to serve that need. In the study, the Turkish Radio and Television Corporation (TRT), which serves on the same platform with the private sector but is engaged in public service with public motives, was selected as an example of public value measurement, based on the idea that the issue could be understood more clearly. Quantitative data comparisons and short analyzes formed via a literature review were used as methods in the study. The Turkish Radio and Television Corporation was analyzed within the frame of indicators such as "effectiveness", "access", "compliance", "quality", "equality", "efficiency", "output" and "results", which are service performance measurement ways in creating a Public Value. 

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