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  Citation Number 11
 Views 33
 Downloands 10
Destinasyona Yönelik Marka İmajı ve Marka Sadakati İlişkisinde Algılanan Destinasyon Kalitesinin Aracılık Rolü
2019
Journal:  
Seyahat ve Otel İşletmeciliği Dergisi
Author:  
Abstract:

Bu araştırma, destinasyon marka imajı ve destinasyon marka sadakati arasındaki ilişkide algılanan destinasyon kalitesinin aracılık rolünü ortaya koymak üzere gerçekleştirilmiştir. Araştırmada, veri toplama yöntemi olarak anket tekniğinden faydalanılmıştır. Araştırma evrenini Nevşehir destinasyonu ve bu destinasyona gelen yerli turistler oluşturmaktadır. Araştırma bulgularına göre, Nevşehir’e gelen yerli turistler, destinasyon marka imajı ve destinasyon marka sadakatini orta seviyede olumlu değerlendirirken algılanan destinasyon kalitesini nispeten daha az olumlu değerlendirmişlerdir. Araştırmanın hipotezlerine yönelik sonuçlara göre, destinasyon marka imajı ile destinasyon marka sadakati arasında pozitif bir ilişki tespit edilirken, bu ilişkide algılanan destinasyon kalitesinin kısmi aracılık rolü olduğu belirlenmiştir.

Keywords:

The role of mediation of the quality of the destination perceived in relation to the brand image and brand loyalty
2019
Author:  
Abstract:

This research was carried out to reveal the mediation role of the quality of the destination perceived in the relationship between the destination brand image and the destination brand loyalty. In the research, the survey technique has been used as a method of data collection. The research universe is formed by the Nevşehir destination and the indigenous tourists who come to this destination. According to the research findings, indigenous tourists arriving in Nevşehir have comparatively less positively assessed the quality of the destinations perceived while evaluating the image of the destination brand and the loyalty of the destination brand at a medium level. According to the study’s hypothesis, a positive relationship between the destination brand image and the destination brand loyalty is found, while the quality of the destination perceived in this relationship has been determined as a partial mediation role.

Keywords:

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Seyahat ve Otel İşletmeciliği Dergisi

Field :   Sosyal, Beşeri ve İdari Bilimler

Journal Type :   Ulusal

Metrics
Article : 380
Cite : 2.429
2023 Impact : 0.238
Seyahat ve Otel İşletmeciliği Dergisi