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  Citation Number 6
 Views 44
 Downloands 8
DIŞLANMA VE TÜKENMİŞLİK SARMALINDA ÖRGÜT TEMELLİ ÖZ SAYGI: HİZMET SEKTÖRÜNDE BİR ARAŞTIRMA
2020
Journal:  
Süleyman Demirel Üniversitesi Vizyoner Dergisi
Author:  
Abstract:

Örgütleri ve bireyleri etkileyen etmenlerden olan dışlanma ve tükenmişlik araştırmacıların ve profesyonellerin zihinlerini meşgul eden olumsuz davranış olarak görülmektedir. Son yıllarda araştırmacılar ve düşünürler bu tür sorunlu davranışların nedenlerini, sonuçlarını ve bunlara etki eden değişkenleri saptamaya çalışmaktadırlar. Bu araştırma ise iş yerinde dışlanmanın bireylerin tükenmişlik düzeylerine etkisini ve bu etkide örgüt temelli öz saygının aracılık rolünün incelemesini amaçlamaktadır. Şanlıurfa ilinde 401 hizmet sektörü çalışanıyla yapılan bu araştırma için nicel araştırma yöntemi benimsenmiştir. Yapısal eşitlik modellemesi ile yapılan analizler sonucu, iş yerinde dışlanmanın tükenmişlik üzerinde pozitif bir etkiye sahip olduğu ve iş yerinde dışlanmanın örgüt temelli öz saygı üzerinde negatif yönlü etkisi olduğu saptanmıştır. Örgüt temelli öz saygının tükenmişlik üzerinde negatif bir etkiye sahip olduğu görülürken, örgüt temelli öz saygının işyerindeki dışlanma ve tükenmişlik arasındaki ilişkiye aracılık ettiği ortaya konmuştur. Araştırmanın sonuçlarına göre örgütlerde kapsayıcı bir kültür oluşturulması, etik kurallar belirlenip işletilmesi ve örgütsel adalet algısının iyileştirilmesi önerilmiştir. Araştırmanın sınırlılıkları ve gelecek çalışmalara yön gösterebilecek bazı kavramlar ifade edilmiştir.

Keywords:

In the field of research and development, the research is based on a research in the field of research.
2020
Author:  
Abstract:

Exclusion and extinction, among the factors that affect organizations and individuals, are seen as negative behaviors that occupy the minds of researchers and professionals. In recent years, researchers and thinkers have been trying to identify the causes, consequences and variables that affect these problematic behaviors. This study aims to examine the impact of exclusion at work on the levels of extinction of individuals and the role of the organization-based self-respect in this effect. The research method was adopted for this research with 401 employees of the service sector in the province of Shanlıurfa. Analysis by structural equality modeling found that the exclusion at work has a positive impact on exhaust and that the exclusion at work has a negative impact on organizational self-esteem. While organizational-based self-esteem has a negative impact on exhaust, it has been found that organizational-based self-esteem is mediating the relationship between exhaust and exhaust in the workplace. According to the results of the study, it was proposed to create a comprehensive culture in organizations, to determine and operate ethical rules and to improve the perception of organizational justice. The limits of the research and some concepts that could guide to future studies have been expressed.

Keywords:

Organization-based Self-esteem In The Spiral Of Ostracism and Burnout: A Research In The Service Sector
2020
Author:  
Abstract:

Ostracism and burnout that affect organizations and individuals are detrimental behaviors which have been preoccupying the minds of researchers and professionals. In recent years, scholars and researchers have been trying to understand the causes and effects of these troubling behaviors. The study aims to examine the effects of workplace ostracism on burnout and the mediator role of organization-based self-esteem in this effect. A quantitative method is employed to conduct this research with 401 service sector employees in the province of Şanlıurfa. Based on the data analysis with structural equation modelling (SEM), it emerged that workplace ostracism has a positive effect on burnout, and workplace ostracism has a negative effect on organization-based self-esteem. Moreover, while organization-based self-esteem has a negative effect on burnout, it is also shown that self-esteem mediates the relationship between workplace ostracism and burnout. According to the results of the study, forming an inclusive organizational culture, establishing and operating codes of ethics and improving organizational justice are recommended. The limitations of the study and future research are explained.

Keywords:

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Süleyman Demirel Üniversitesi Vizyoner Dergisi

Field :   Sosyal, Beşeri ve İdari Bilimler

Journal Type :   Uluslararası

Metrics
Article : 707
Cite : 4.028
2023 Impact : 0.389
Süleyman Demirel Üniversitesi Vizyoner Dergisi