Özet:

Employee voice is a concept associated with the ability of employees to express their ideas, their thoughts and their suggestions for the solution of problems experienced in every stage of an organization’s operating process. Civil society organizations differ from other organizations in terms of meaning and function. The concept of vocationality is preferred instead of the concept of vocationality for people who work in civil society organizations because they are doing their services according to the principle of volunteering. The aim of this study is to identify the levels of voice of volunteers in civil society organizations, to identify whether their voice differs according to demographic characteristics and to develop suggestions by addressing the results from the social service perspective. The study was conducted between 12.08.2020 and 10.09.2020 on people who serve voluntarily in the various civil society organizations that serve in the province of Yalova. The research was conducted by 219 volunteers. The research analysis was done with the SPSS 22.0 package program. The results of the analysis found that the level of volunteer voice of the participants was high (3.88 ± 0.74). The study also found that volunteer voice levels did not differ statistically according to the gender, age, civic status and work status of participants (p>0,05), and volunteer voice levels did not differ statistically according to the educational status (p<0,05).

Anahtar Kelimeler:

Özet:

Employee voice is a concept related to employees’ ability to express their opinions and thoughts comfortably and express their suggestions for solving the problems experienced at every stage of the operation process of an organization. Non-Governmental Organizations differ from other organizations in terms of meaning and functioning. Since the people working in Non-Governmental Organizations perform their services on a voluntary basis, the concept of volunteer voice was preferred instead of the concept of employee voice. The present study aimed to determine the voice levels of volunteers working in non-governmental organizations to reveal whether the volunteer voices differ on the basis of demographic characteristics, and to develop recommendations by addressing the results with a social work perspective. The research was conducted between 08.12.2020 and 09.10.2020 with a focus on the people volunteered in different non-governmental organizations serving in Yalova. 219 volunteers were participated in the research. SPSS 22.0 package program was used in the data analysis. As a result of the analysis, it was detected that the voluntary vocalism level of the participants was high (3.88 ± 0.74). Similarly, it was determined in this study that the volunteer voice levels of the participants did not differ statistically on the basis of their gender, age, marital status and job status (p> 0.05), while the voluntary voice levels differ statistically according to education level (p <0.05).