Özet:

Purpose: This study was conducted with the aim of studying the relationship between the communication skills of nurses working in the first stage and their professional satisfaction. Method: The study was conducted as identifying between September 2016-January 2017. The universe of the research was formed by 158 nurses who are working in the Public Health Centers (TSM) located in the Palandöken, Aziziye and Yakutiye central districts and in the associated family health centers (ASM). The sample of the study was made by 111 nurses who agreed to participate in the study. The research data included the information of nurses’ age, gender, educational status, civil status, income level, professional year of work and socio-economic level, including the "Question Form", "Professional Doyum Scale" and "Communication Skills Reserve (IBE)." The data was collected through the forms of face-to-face consultation from the ASM and TSM nurses who worked. In the assessment of the data, the frequency, percentage, correlation analysis, t test, Kruskal Wallis H test, Dunnet T3 Post Hoc test, Mann Whitney U test were used. The findings: There was no statistically meaningful relationship between the professional satisfaction scale of nurses and the communication skills inventory of the MDÖ’s qualifications and the mental dimension of the IBE. However, the professional Doyum scale found that the proportion of conformity to the qualities and the emotional dimension of the IBE is a very weak statistically meaningful relationship in the positive direction and the total points of the communication skills inventory and the communication skills inventory in the behavioral dimensions. Result: According to the research, there is a statistically meaningful relationship between professional job satisfaction and communication skills. It may be recommended that nurses organize training to improve their communication skills at work to increase work satisfaction, ensure continuity and encourage their participation.

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