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Sağlık hizmetlerinin kalitesi kullanılan ekipman ve teçhizatın yanı sıra mutlu sağlık çalışanları ile ilişkilendirilmektedir. Ancak stres, çalışma yaşamında personelin verimliliğini, mutluluğunu, iş tatminini ve buna bağlı olarak da özel yaşamını olumsuz etkileyen ve işten ayrılma eğilimini arttıran önemli bir faktördür. Sağlık sektöründe hizmet veren meslek gruplarından en yoğun çalışma temposuna sahip olan hemşirelik, stresten en çok etkilenen meslektir. Bunun temel sebebi olarak uzun ve yorucu çalışma saatlerini, zamana karşı yarış halinde olmalarını, fiziksel çalışma koşullarını, nöbet sistemiyle çalışmalarını, iş yükü vb. olduğunu söylemek mümkündür. Bu sebeplerden kaynaklı olarak yaşadıkları uykusuzluk, yetersiz ve kötü beslenme, çalışma arkadaşları arasındaki çatışma, rol belirsizliği gibi baskı ve zorlama yaratan durumlar, stres düzeylerinin artmasına sebep olmaktadır. Kalp-damar sistemi hastalıkları, dolaşım sistemi bozuklukları, üreme sistemi hastalıkları, deri hastalıkları, baş ağrısı ve migren vb. rahatsızlıklar, yaşanan stresin fizyolojik etkilerini ortaya koymaktadır. Diğer taraftan depresyon, kaygı vb. psikolojik olarak da sorunlara yol açmaktadır. Bu bağlamda bu çalışma, bir devlet hastanesinde görev yapan hemşirelerin çalışma yaşamında algıladıkları stres ve ortaya çıkan stres semptomlarının işten ayrılma eğilimi üzerindeki etkisini ölçmeyi amaçlamaktadır. İşten ayrılma eğiliminin stres semptomlarıyla tutarlı korelasyonlar sergileyeceği ve bu semptomların işten ayrılma eğilimini etkileyeceği beklentisi, araştırmanın temel hedefini oluşturmuştur. 263 kişilik bir hemşire örnekleminden elde edilen bulgulara göre, iş stresindeki artışın, işten ayrılma eğilimini arttırdığı(r=0,34, p>0,001), anksiyete, depresyon, olumsuz benlik, somatizasyon ve hostilite adını taşıyan beş ana stres semptom grubuna ilişkin verilerin işten ayrılma eğilimiyle olan ilişkide korelasyonlar olumsuz benlik alt semptomu hariç diğerleriyle pozitif yönde ve istatistiksel açıdan anlamlı olmakla birlikte, en yüksek korelasyonun hostilite semptom grubuyla elde edildiği (r= 0.21, p > 0.001); bireylerin hostilite düzeyleri arttıkça, işten ayrılma eğilimlerinin arttığı anlaşılmıştır.
The quality of health services is associated with the equipment and equipment used as well as happy health workers. However, stress is an important factor that negatively affects the efficiency, happiness, work satisfaction, and consequently their private life, and increases the tendency to leave work. Nursing, which has the most intense work rate among the occupational groups serving in the health sector, is the occupation most affected by stress. The main reason for this is their long and tired hours of work, their race against time, their physical working conditions, their work with the strike system, their work loads, etc. It is possible to say that. These causes are the causes of insomnia, insufficient and poor nutrition, conflicts between colleagues, role uncertainty, and conditions that cause pressure and compulsion, which cause increased stress levels. Diseases of the cardiovascular system, circulatory disorders, diseases of the reproductive system, skin diseases, headaches and migraines, etc. Disorders show the physiological effects of stress. On the other hand, depression, anxiety etc. It also leads to psychological problems. In this context, this study aims to measure the impact of stress and stress symptoms that nurses working in a state hospital perceive on the tendency to leave work. The expectation that the tendency to leave the job will show consistent correlations with stress symptoms and that these symptoms will affect the tendency to leave the job has been the main objective of the research. According to the findings obtained from a 263 nurses sample, the increase in work stress increases the tendency to leave the job (r=0,34, p>0,001), the data about the five main stress symptoms group named anxiety, depression, negative self-sufficiency, somatization and hostility in the relationship with the tendency to leave the job correlations with others except the negative self-sufficiency subsymptoms are positive and statistically meaningful, while the highest correlation is obtained with the hostility symptoms group (r=0,21, p > 0. 001); it is clear that as individuals have increased their hostility levels, the tendency to leave the job increases.
The quality of healthcare services is correlated with happy healthcare professionals as well as the equipment used. However, stress is an important factor in working life, which negatively affects the productivity, happiness, job satisfaction, and consequently the private life of the staff and increases the tendency to quit. Nursing, which has the most intense working tempo of the occupational groups serving in the health sector, is the profession most affected by stress. It is possible to say that the main reasons of this are long and tiring working hours, being in a race against time, physical working conditions, working with the shift system, workload and so on. Due to these reasons, situations that create pressure and compulsion such as insomnia, poor diet, malnutrition, the conflict between colleagues, role ambiguity causes an increase in stress levels. Some disorders like cardiovascular system diseases, circulatory system disorders, reproductive system diseases, skin diseases, headaches, and migraines reveal the physiological effects of the stress experienced. On the other hand, depression and anxiety-like diseases also cause psychological problems. In this context, this study aims to measure the effect of perceived working life stress and stress symptoms of nurses working in a public hospital on the tendency to quit. The expectation that the tendency to leave the job will exhibit consistent correlations with the stress symptoms and that these symptoms will affect the tendency to leave the job constituted the main target of the study. According to the findings obtained from a sample of 263 nurses, it is understood that the increase in job stress increases the tendency to quit (r=0,34, p>0,001). The correlations of the data related to five main stress symptom groups named as anxiety, depression, negative self, somatization, and hostility in the relationship with the tendency to quit are positive and statistically significant with the others except for the negative ego sub-symptom. The highest correlation is obtained with the hostility symptom group (r = 0.21, p> 0.001), and it is also understood that as the hostility level of individuals increases, the tendency to leave their jobs also increases.
Field : Sosyal, Beşeri ve İdari Bilimler
Journal Type : Uluslararası
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