Özet:

Supply chain management in healthcare services plays an important role in ensuring that patients receive uninterrupted service. Disruptions in the supply chain can prevent the provision of quality service. Supply chain activities are important to meet the increasing demand for healthcare services and combat the epidemic, especially in crisis conditions such as pandemics. The role of healthcare professionals, one of the most important stakeholders of the supply chain, in supply activities cannot be denied. Therefore, healthcare professionals' perceptions of supply chain activities contribute to the effective management of processes. In this study, the perceptions of healthcare professionals regarding supply chain management during the Covid-19 pandemic process were examined using the Supply Chain Management and Ability to Meet Customer Requests Scale (SCMAMCRS). 385 healthcare professionals participated in the study. Parametric tests were performed because the sample size was sufficient and the skewness/kurtosis values were between +1 and -1. The results of the study were reached by using descriptive statistics, Independent Sample t-Test and One-Way Analysis of Variance (ANOVA). It was observed that the perception of supply chain management of healthcare professionals participating in the research was above average during the Covid-19 pandemic period. In addition, it has been determined that the professional experience of the employees, the institution they work for, the position within the institution and the unit they work in have an impact on their perception of supply chain management during the Covid-19 pandemic process.