Özet:

One of the most important indicators of a successful management is the success of a manager in influencing people with whom he works together and ensuring his commitment to goals. The influential behavior of managers, in addition to other topics, can also influence the stress and work performance that employees experience at work in various ways. This study examined the impact of five different impact tactics frequently used by managers on employees’ work performance and work stress. The research data was collected by the survey method of 293 white-held workers working in the chemical industry in Turkey. The results of the analyses found that the tactics of influencing through legitimation, influencing through logical persuasion, influencing through mutual change, influencing through coalition tactics and influencing through popularity affected the work performance of employees in a statistically meaningful and positive direction. It is understood that the tactic of influencing through logical conviction also affects the work stress in a negative direction. It has also been identified the existence of a negative direction and meaningful relationship between work performance and work stress. With these findings discussed, various recommendations were presented to managers and researchers.

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