Abstract:

Enterprises run multiple business processes that use and manage knowledge in various forms and context. The knowledge referred and generated; maybe projected or it may simply reside in the tacit form. Managing such knowledge can be relatively within one’s capabilities however the real challenge seen in extracting it from the source where it resides. Typical business majorly is driven by strategic and tactical decisions; for which churning of appropriate knowledge base becomes inevitable. The true knowledge is boundless; that demands validating and mapping as per the need of the business processes. To spot the success of Business enterprise, knowledge base competence is one of the most significant aspects among others. Consuming organisational knowledge and maintaining its relevance to the past and present business processes is crucial as it may impact the accomplishment of sustainable competitive advantage. Knowledge should be able to incorporate within the business processes effortlessly; however in context to the changing business scenarios it has become a challenging story. In this paper the researchers have considered the involvement of Knowledge Management (KM) in enterprises, wherein visible Human Resource Department exist handling the key business processes. The factors affecting the efforts of various KM initiatives have been identified and studied in IT companies in Pune region, considered for this study. Almost all the key business processes measured in the study; showed close connotation with Enterprise Knowledge Management (EKM); which directed to show its strong hold and influence on the key business processes

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