Özet:

Travel by plane is an increasingly popular and preferred form of transportation. With increasing demand, airlines aim to the highest profits and provide the best quality service to their passengers. It is a fact that aircraft only make money as long as they are in the air, and the basis for increasing profits is only to increase flight frequency. One of the important elements that shorten the duration of the aircraft is the process of placing passengers in the aircraft. By applying the most appropriate method, preparing the aircraft and minimizing the passengers’ placement time will bring significant profits to airlines. The reduction of the time of passengers placing in the aircraft will also increase the satisfaction of the passengers. In this study, a decision support system (KDS) was developed that enables the creation of different methods for passengers to be taken to the aircraft and the evaluation of these methods. KDS calculates the average number of passenger collisions that the methods created by the user can cause and compares the developed alternative methods according to the number of collisions. In this study, two separate methods of taking passengers were also suggested and developed using the KDS. Tests have shown that developed methods either lead to a lower average number of contradictions or have a ease of application compared to the existing methods in literature.

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