Abstract:

Every healthcare professional is an important part of the healthcare system. The shortage in any area creates different problems for healthcare professionals as well as other workers. The healthcare industry requires a more skilled workforce as a result of advancement in medical technology and the demand for more sophisticated patient care. Job satisfaction among healthcare professionals is increasingly being recognized as a measure that should be included in quality improvement programs. This is important because employees in a healthcare delivery system are expected to provide quality patient care while working in a highly stressful environment. Satisfied employees tend to be more productive and committed to their jobs. In this study, the healthcare staff satisfaction survey was planned. METHODS: A survey was performed on 302 healthcare staff who had different positions in Gölcük Government Hospital. RESULTS: Organizational climate, relationships between management and staff, decision making latitude in work environment and job motivation by organization, job security all were found to be related factors with employees retention (p<0,001). Socio-demographic factors had no relationship with employee retention. The main determining factors of retaining in organization were involving making decisions about their job and involving in service training (p<0,001). Priority should be given to improve relationships between management and staff. The participation of employees in organizational decision making should be provided. Developing staff and empowering them to make decisions about their work is necessary to quality outcomes. Employees should feel themselves as a part of the organization.

Keywords: