Özet:

It is known that one of the rapidly developing service sectors in today's world is the health sector and thousands of materials are used in every process of service delivery of all health enterprises. In the sector, healthcare businesses know that in order to compete with each other, the service provided should be of good quality and cost-effective when needed. For this reason, medical consumables constitute a part of the stocks that must be kept in order to ensure that the examination / treatment and care services offered in health enterprises are not interrupted and are offered uninterruptedly. The supply, quality, ease of use and storability of these materials are very important in terms of both reducing service costs and providing high quality health services. In this study; It is aimed to reveal the opinions of the personnel (doctor, nurse and blood collection, radiology, angiography, anesthesia technician/technician) working in different duties in a private hospital serving in Ankara on the effectiveness and quality of medical consumables. For this purpose, the quality awareness of the personnel about the medical consumables was tested by using the survey method in the research. In addition, it is another aim of the study to reveal whether the opinions of the employees differ according to the occupational group and the department they work in. When the data obtained were evaluated, as a result of the study, it was concluded that the awareness of the personnel about the quality of medical consumables was high and the opinions of the personnel did not differ according to the occupational group and the department they worked in.

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