Özet:

Abstract Introduction: Due to the COVID-19 pandemic, the School of Nutrition and Dietetics of the University of Chile suspended all face-to-face professional practices, incorporating Online Nutritional Counseling (ONC) as a telemedicine activity. The objective of this study was to analyze the perception of students, users and supervising teachers regarding the implementation, user satisfaction and student performance in ONC as a new teaching and learning activity. Material and methods: Cross-sectional, descriptive and observational study, using nonprobabilistic sampling. Students (n=42), users (n=133) and supervising teachers (n=6) were invited to participate. The level of user satisfaction, the perception of the counseling implementation process and student performance were evaluated through semi-structured online surveys. Quantitative and qualitative results were analyzed using Excel Office software. Results: The surveys were answered by 55.6% of users, 100% of teachers and 87.2% of students. The participating users perceived a high level of satisfaction with the ONC (95.9%), in terms of good implementation (98.1%) and good attention received by the students (98.6%). Students (83.3%) and teachers (79.6%) perceived a high level of satisfaction related to the implementation of the activity. Regarding student`s performance, students (89.7%) and teachers (86.7%) perceived a high level of performance. Conclusions: Users, teachers and students perceptions were evaluated regarding user satisfaction, implementation and student performance in the ONC, obtaining a high valuation by all the actors involved. It is suggested to consider the ONC as a permanent teachinglearning strategy and complementary to face-to-face professional practice activities. Funding: The authors declare that they did not receive external financing from competitive funds, scholarships or others. The technological equipment and desktop materials used were provided by the School of Nutrition and Dietetics of the Universidad de Chile.

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