Abstract:

Purpose- In recent years, product recovery, environmental awareness, efficient use of resources and sustainability issues have gained importance. For this reason, the importance attached to reverse logistics activities of information and products towards the starting point of the final user is also increasing. Reverse logistics gives firms a competitive advantage and allows them to create an image of an environmentalist firm. In this context, the critical success factors that influence reverse logistics activities and the evaluation of the performance of this process are extremely important in terms of businesses. In this study, textile, retail and automotive sectors were evaluated according to selected logistic critical success factors selected from the literature. Methodology- In the evaluation process, ARAS (Additive Ratio Assesment) was used as a multi-criteria decision making method. Findings- According to the evaluation results, the automotive sector ranks first in terms of reverse logistics practices, second in the retail sector and third in the textile sector. Conclusion- As a result of the study, the importance given to logistics applications is evaluated in contrast to different sectors.

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