Özet:

Companies; by using Information Communication Technologies (ICT), communicate effectively with their suppliers, distributors and customers and can easily reach potential customers across the borders of the country. In this way, they reduce transaction costs, save time and increase their efficiency. While the increase in productivity in companies both contributes to the economic growth of the country, and the welfare of the country will increase as the companies with increased productivity will pay more to their employees. In the study, Turkish Statistical Institute (TURKSTAT) Annual Industry and Service Statistics and Survey on Information and Communication Technology (ICT) Usage in Enterprises are used. Considering the data of 2015, two data sets are combined on company basis. Manufacturing industry and service sectors are divided into two digit sub-sectors according to NACE grouping Rev.2. As ICT variables, website ownership, the use of, SCM, CRM, and ERP are examined in terms of labour productivity and wage per employee for each sub-sector. The t-test is conducted to reveal whether there is a significant difference between the group saying yes to the use of ICT variables and the other group saying no to the use of ICT variables. The nonparametric Wilcoxon rank-sum (Mann Whitney) test is conducted for sectors with small observation groups that don’t fulfill the t-test assumptions. According to the analysis results, in most of the sub-sectors created in the manufacturing industry and service sector, between those who own a website and those who do not own, between those who use ERP and those who do not, and between those who use CRM and those who do not, a significant difference emerged in terms of labour productivity and wage per employee. Between SCM users and non-users, fewer sub-sectors differ significantly in terms of labor productivity and wage per employee.

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