Abstract:

Objective: Midwives are significantly affected by the current workplace culture as well as the increasing workload. Decreased emotional well-being as a result of rudeness and workplace violence in healthcare businesses can negatively affect the quality of midwifery care. In this study, it was aimed to evaluate the level of incivility perceived by midwives in the workplace, the level of organizational happiness and the relationship between them. Method: The research was carried out with 271 midwives who work in official institutions with the title of midwife and who can use Wep 2 technologies (WhatsApp, Twitter, Facebook, Instagram) to fill the data collection form. The data of the study were collected with the "Descriptive Characteristics Form", "Workplace Incivility Scale" (WIS) and "Organizational Happiness Scale" (OHS). Student's t test and One Way ANOVA test were used for the differences in descriptive features in terms of scale scores. Simple Regression Analysis test was used to determine the relationship between variables. Results: In the study, the mean OHS score of the midwives was found to be 2.86±0.796, and the mean WIS score was found to be 2.14±0.918. There was a negative, linear relationship between the midwives' mean WIS score and the OHS score average (R: -0.494, p: <0.001). Conclusion: Our findings presented that midwives were exposed to incivility in the working environment and this situation negatively affected the organizational happiness of midwives. It can be recommended that managers should be aware of workplace incivility, take precautions before it becomes permanent in the institution, and develop healthy communication ways in the workplace.

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