Özet:

This research aims to identify and analyze the impact of lecturer behavior, LMS ease of use, and content on student satisfaction in blended learning program mediated by student involvement. The study focused on a Master level of Blended Learning Program at one of Indonesia’s private university. Out of 250 respondents in population, 150 respondents were targeted as the sample of this study, in which 105 returned the questionnaires. In the end only 102 respondents were admissible for further analysis. The testing method used questionnaire to students who are currently active in the blended learning of Master program at one of Indonesia’s private universities. The hypotheses was analyzed using Partial Least Square - SEM to determine the relationship between student satisfaction and student involvement as mediating variable. This research reveals that lecturer behavior and content has a significant effect on student satisfaction, however LMS ease of use has no substantial effect on student satisfaction. Moreover, student involvement does not mediate the relationship between lecturer behavior, LMS ease of use, and content on student satisfaction.

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