Abstract:

The concept of doing cashless transactions without the use of hard cash is growing with pace. People are becoming more and more aware about using cashless mode of transactions, even for small payments, people these days are switching themselves towards cashless mode of payments. With the continuous development of technology, several payment modes have been developed. It is a fact that the cashless economy is the future of country as the Government of Inia is continuously step up towards growing up as a Digital Economy. E-wallet refers to a kind of a e-card that can be used for doing transactions online through a device. It serves the same purpose as a credit or debit card. To make payments, an E-wallet must be linked to the individual's bank account. The use of E- wallets is increasing day by day ensuring improved consumers' shopping experiences and shifted the economy toward one without cash. The e-wallets adoption is significantly and favorably impacted by the customer’s perception regarding e-payments. This paper aims at assessing customer perceptions toward usage of e-wallets. This study has been undertaken with special reference to Dehradun district. For this study, primary data has been collected through a questionnaire framed from which specific conclusions were formed with the use of appropriate tools for data analysis.

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