Özet:

The important thing at the time of the crisis is not to escape from the situation or to resolve the crisis situation, but to prevent it from coming out before the crisis emerges or to turn the existing crisis situation into an advantage. The factors that trigger the crisis often predict themselves. The crisis manager may fall into negativity in this process and may not be able to resolve the situation. However, it can also successfully steer the crisis. The important thing is not to get involved in the negative mood of the crisis situation. It is based on the determination of the elements that can create the crisis in the modern management approach. From this point, the aim of this study is to research the schools principal’s methods and strategies of conflict solving during the crisis periods and also to reveal how school principals manage the process during the crisis caused by the covid-19 pandemic. This study is a qualitative research and semi- structured interview form was used. Research has been designed as a phenomenological pattern from qualitative research types. The data was analysed with content analysis from qualitative data analysis methods. At the end of the study, the conflict and motivation methods used by school principals in crisis periods were revealed and it was tried to determine how principals behave in different situations during crisis times.

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