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Abstract Banks have been exposed to operational risk for decades. Therefore, there is a strong reason to believe that the exposure to operational risk will only increase in future due to improved transparency as required by regulators as well as the increased reliance on improved technological automation within banks in the digital area. The aim of this article was to identify the leading operational risk events that will most likely lead to reputational risk for South African banks. Primary data were collected from 417 depositors in Gauteng, South Africa, using a self-structured questionnaire where hypothetical operational risk events were employed. External fraud had the highest reputational risk rating, followed by execution and delivery. Six out of the eight events, therefore, were considered severe in terms of the likelihood that depositors will withdraw. Seven out of the eight events, therefore, were considered severe in terms of the percentage of funds that depositors will withdraw. Also, seven out of the eight events were considered severe in terms of the likelihood of creating a negative perception in the minds of depositors. The majority of research in this area has stemmed from developed countries. The significant difference between previous research in the developed regions and South Africa lies in the absence of a deposit insurance scheme in the South African banking sector. Operational risk events that might be severe in developed countries might even be more severe in the South African context without proper banking insurance protecting depositors. Therefore, the novelty of this article lies in the contribution towards empirical evidence from one of the most sophisticated and promising emerging markets by identifying the most severe operational events on the reputational risk for banks. Downloads Download data is not yet available. Downloads FULL TEXT Published 2023-05-14 How to Cite Ferreira-Schenk, S. (2023). Leading Operational Risk Events For South African Banks: A Reputational Risk Perspective. International Journal of Economics and Financial Issues, 13(3), 18–32. https://doi.org/10.32479/ijefi.14271 More Citation Formats ACM ACS APA ABNT Chicago Harvard IEEE MLA Turabian Vancouver Download Citation Endnote/Zotero/Mendeley (RIS) BibTeX Issue Vol. 13 No. 3 (2023) Section Articles Most read articles by the same author(s) Evodia Mankuroane, Wilme van Heerden, Sune Ferreira-Schenk, Zandri Dickason-Koekemoer, Psychological and Behavioural Drivers of Short-Term Investment Intentions , International Journal of Economics and Financial Issues: Vol. 12 No. 4 (2022) Sune Ferreira-Schenk, Zandri Dickason-Koekemoer, Naveed Hussain Shah, Factors Influencing Individuals' Short-term Investment Intentions , International Journal of Economics and Financial Issues: Vol. 11 No. 4 (2021) Antonios Evangelou, Sune Ferreira-Schenk, Lorainne Ferreira, Elizabeth Bothma, Investment Risk Tolerance amongst South African University Students in the Vaal Triangle Area , International Journal of Economics and Financial Issues: Vol. 12 No. 1 (2022) Anzel van den Bergh-Lindeque, Sune Ferreira-Schenk, Zandri Dickason-Koekemoer, Individual Investor Risk Tolerance from a Behavioural Finance Perspective in Gauteng, South Africa , International Journal of Economics and Financial Issues: Vol. 11 No. 4 (2021) L.J. Basson, Sune Ferreira-Schenk , Zandri Dickason-Koekemoer, Fractal Dimension Option Hedging Strategy Implementation During Turbulent Market Conditions in Developing and Developed Countries , International Journal of Economics and Financial Issues: Vol. 12 No. 2 (2022) Mariska Muller, Suné Ferreira-Schenk, John George Jansen van Rensburg, Daniel Mokatsanyane, Ruschelle Sgammini, Tracking the Performance of Listed Shares: A Comparison Between JSE Single- and Dual-listed Shares , International Journal of Economics and Financial Issues: Vol. 12 No. 6 (2022) Thonifho Pollen Muridili, Ruschelle Sgammini, Sune Ferreira-Schenk, John George Jansen van Rensburg, Daniel Mokatsanyane, The Impact of Covid-19 on the Performance of Hedge Funds Compared to Mutual Funds in South Africa , International Journal of Economics and Financial Issues: Vol. 12 No. 6 (2022) Make a Submission Make a Submission Dergi Kapağı

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