Özet:

The purpose of this research is to determine whether the management of hotel enterprises’ practices in the framework of strengthening can meet the employer’s expectations; in the framework of the management and employer’s perceptions. To the purpose of the research, the detailed literature scan on the subject was created and the survey created on the subject, the multi-stage modeling method was implemented on a total of 641 managers and 854 employers in five-star hotel companies operating in 7 regions of Turkey. In the study, analyses on the validity and reliability of the scale used were carried out and the sampling group was applied. In the analysis of the obtained data, the percentage, the frequency distribution, the arithmetic average, the factor analysis and the t-test for independent samples, were used. According to the results of the research, in the perceptions of managers aimed at strengthening employers, in the perceptions of employers whether these behaviors are actually provided by managers, the general and all dimensions of strengthening have determined differences in meaning between authority and responsibility, enrichment, participation, trust and support, motivation, resources and information sharing, communication environment, teamwork, training and learning, reward and feedback.

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