Özet:

Aim: The aim of the study was to determine the psychosocial symptoms in hospitalized children and their parents’ satisfaction with health service delivery and to examine their relationship with some socio-demographic characteristics. Material and Methods: The research is of cross-sectional type. The sample of the study consisted of children aged 6-12 and their parents, who were hospitalized for at least 3 days in the pediatric ward in a 6-month period using purposeful sampling method. Data; descriptive statistics were evaluated by Independent Samples T Test, One Way Analysis of Variance (ANOVA) and Pearson Correlation Analysis. Results: The average age of the children is 8.13±2.12. It was determined that boys with communication difficulties, children with high school and above parents' education had anxiety, and children with a middle school and below education level and whose illness lasted 5 days or longer had more anger and aggression problems. It was determined that the participation of the family was low in the parents who had children born in the first row, and the general satisfaction level of the parents who had a male child and lived in the rural area and whose children were born first. The correlation between the score obtained from the Psychosocial Symptoms Diagnostic Scale of Hospitalized Children and the PedsQL Health Care Parental Satisfaction Scale score was found to be negatively significant (r=-0.286; p=0.00). Conclusion: Psychosocial symptoms are commonly seen in hospitalized children, the child’s sex, mother’s and father’s education, disease duration are important determinants. Parents’ satisfaction with health care affects the birth order of the child, the diagnosis of the disease, the gender of the child, and the place of residence. Parental satisfaction affects the psychosocial symptoms of children.

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