Abstract:

Logistics services within the supply chain are carried out by Third-Party Logistics (3PL) companies. Logistics capabilities constitute the basic capabilities of 3PL companies. Logistics performance levels depend on logistics capabilities and logistics innovativeness levels. This study has two main aims. The first aim is to determine whether there is a significant relationship between the logistics capabilities of 3PL companies and their logistics performance. The second aim of the study is to determine whether there is an intermediary effect of logistics innovativeness. Two research models and two hypotheses were formed in the study. The sample area of the research consists of 3PL companies operating in Artvin. Scales with proven reliability and validity were used to create the research data set. 224 data of the research were collected between May 2021 and December 2021. Covariance-based structural equation modeling (CB-SEM) was applied in the research. As a result of the research, it has been determined that logistics capabilities have a significant effect on logistics performance and logistics innovativeness has a full mediating effect in this relationship. As a result of the research, suggestions were presented to 3PL companies and managers. In addition, the limitations of the study are explained in the last section.

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