Özet:

Today, the information age is one of the core structures of the information technology and information systems, which can be evaluated to be used at the most efficient level by revealing the lack of aspects of user-friendly, ensuring that the desired efficiency from these technologies and systems will be obtained. In the field of health, where information technologies and information systems are widely used, it is necessary to determine what the problem is and how it will be revealed before the initiation of the desired healing activities. The institution that ensures the determination and implementation of the necessary infrastructure for health information sysytems is T.C. Ministry of Health. The reflection of the change in the sense of the technology followed in the health field in Turkey too as the world has been in the health ministry and policies that are created for health information systems updated and given weight to improve infrastructure information systems. In this study, the assessment of the Corporate Quality System used by health organizations and the Ministry for the purpose of data collection and field assessment was made. In the study; discussing the key factors affecting the "usability"; taking to the assessment of the user satisfaction of the system, the system's deficiencies and disadvantages have been revealed. Availability reflects five factors: easy learning, efficient availability, low error rate and user satisfaction in the process, from the system’s design stage to the user’s level of interaction (Nielsen, 1993). The five dimensions were evaluated; the SUMI scale was used and the survey was carried out to 350 people who actively used the system. In order to make the system more useful within the findings obtained, it has been suggested improvement within the system's emerging deficiencies.

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