Özet:

The study was designed to look into the importance of Total Quality Management TQM in refining the organizational excellence of government secondary schools in Khyber Pukhtunkhwa. The researcher developed a questionnaire to measure teacher performance, school leadership practices and organizational excellence of the secondary school. One hundred and fourteen principals working in the government secondary schools marked the questionnaire. The required data was analyzed using linear and multiple regressions. Teacher performance and school leadership practices contributed 64 and 30 percent respectively towards organizational excellence. The teacher performance and School administration taken together contributed eighty percent towards the organizational excellence of the secondary schools. It was found the teacher performance and School leadership possessing the excellent qualities /practices are the dominant predictors of organizational excellence. Some bold recommendations were suggested to implement the TQM regarding the performance of the teachers and principal positively.

Anahtar Kelimeler: