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Abstract In the past, especially in underdeveloped countries, Information & Communication Technology (ICT) tools in higher education institutions were underutilized. But the unanticipated Coronavirus Disease 2019 (COVID-19) disaster, has forced everyone in the world to rely on ICT resources for education. This paper discusses the need to intensify the use of Information & Communication Technology (ICT) tools in higher education institutions by thoroughly exploiting the COVID-19 global state of emergency. The study assesses the value of Information & Communication Technology (ICT) resources in academic institutions. More so, the study goes into further detail about the contributions of Information & Communication Technology (ICT) resources in higher education institutions during the COVID-19 pandemic. In this study, a scoping review was chosen in selecting previous studies related to the field of current research. The findings of this study revealed that the applications of Information & Communication Technology (ICT) tools are essential for educational advancement; that it significantly accelerated education process during the pandemic. The study’s findings also revealed that there are several key factors that can help intensify the use of Information & Communication Technology (ICT) tools in higher education institutions. Keywords: ICT tools, COVID-19, Educators, Learners, Higher education institutes Downloads Download data is not yet available. Downloads FULL TEXT Published 2022-09-25 How to Cite Ohei, K. N., & Lubbe, S. (2022). Taking Full Advantage of the COVID-19 Era to Intensify the Use of Information and Communication Technology Tools in Higher Education Institutes. International Review of Management and Marketing, 12(5), 21–32. https://doi.org/10.32479/irmm.13542 More Citation Formats ACM ACS APA ABNT Chicago Harvard IEEE MLA Turabian Vancouver Download Citation Endnote/Zotero/Mendeley (RIS) BibTeX Issue Vol. 12 No. 5 (2022) Section Articles Most read articles by the same author(s) Khomotjo Jane Kutumela, Sam Lubbe, Kenneth Nwanua Ohei, Investigating Business Intelligence as a Possible Differentiator for Administrative Competitive Edge , International Review of Management and Marketing: Vol. 12 No. 5 (2022) Submit Your Paper Submit Your Paper Dergi Kapağı

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