Abstract:

Corporate citizenship (CC) and organizational citizenship behavior (OCB) are examined in this study with a focus on a few Indian banks. The study relied on 430 managers from public and private sector banks for its sample of multi-cross-sectional descriptive empirical data. A CC scale produced by Meagan and Ferrell in 2000 and an OCB scale developed by Lee and Allen in 2002 are used in the instruments. The correlation between CC and OCB was found to be statistically significant. CC's ethical and discretionary dimensions are also important predictors of employee OCB, according to the findings. The data in the article is used to examine how CC and OCB are affected by demography. Employees' perceptions of CC and OCB are found to be influenced by the demographic variable of age in the organizations. An important take away from this research is that it shows how important it is for managers to effectively communicate the company's citizenship practices to employees in order to help them cultivate healthy work attitudes.

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