Özet:

After the 1950s, one of the fastest growing sectors has been the tourism sector. Except for exceptional periods of extraordinary developments, the number of tourists participating in tourism movements has increased every year, and in parallel with this, the expenditures made by tourists while performing these tourism movements have also increased significantly. It has become very important for the economies of countries to get the desired share from tourism revenues, which have increased significantly on a global scale. In the tourism sector, which increases its importance and weight day by day in the economies of countries, especially in underdeveloped and developing countries, competition has also increased rapidly. In order to stand out in this competition, ensuring customer satisfaction and service quality are recognized as the most important factors. The tourism sector, which is a labor-intensive sector, is among the sectors where face-to-face interaction with customers is at the highest level. Due to these characteristics, it is extremely important that the qualifications of employees in the tourism sector are at the desired level in terms of customer satisfaction and service quality. In order to train employees with the desired qualifications in the tourism sector, tourism education policies and practices implemented by countries are important. In Türkiye, where a tourism education system could not be established until the planned period, this goal was achieved with the studies carried out during the planned periods. Initially, tourism education in Turkey started with non-formal education activities and then spread to all levels of formal education, including formal education at the secondary level, associate, undergraduate and graduate levels. In this study, the history, structural status, non-formal and formal tourism education activities in Türkiye, mainly in the planned periods, are discussed.

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