Özet:

Due to their weak position in their relations with the public administration, supporting institutions and methods have been developed over time to protect individuals from the public administration. However, the technical status of public administration activities has led to the lack of traditional protection and supervisory bodies. One of the institutions created to close this defect is the Ombudsman. The success of the Ombudsman model in solving administrative complaints with its reconciling and mediating role has increased interest in this institution. One of the countries in which this interest has been seen in recent times is Luxembourg. The establishment of the Ombudsman institution in Luxembourg has passed a new stage in the protection of persons from the administration. The aim of the study is to reveal how the Ombudsman institution in Luxembourg affects the relations between the public administration and those managed. The study conducted a document analysis by examining the legal text, the official report of the Ombudsman and the advisory decisions.

Anahtar Kelimeler: