Abstract:

In this study, a technology acceptance model that describes the ICT acceptance levels of personnel working in public order was proposed. For this purpose, the data of the study, which included 371 participants, were analyzed using t-test, ANOVA and structural equality modeling. According to the results, an eight-factor technology acceptance structure was revealed. There were found significant relationships between the factors of the model, whose validity and reliability criteria are proved. Structural equation modeling analysis was conducted to determine the relationships between factors. Endogenous variables of the model (perceived ease of use, perceived usefulness and behavioral intention) have significant relationships both among themselves and with the exogenous independent variables (technology self-efficacy, perceived pleasure, subjective norm and anxiety). Also, significant relationships were found between some demographic characteristics, personal information and model factors. It is considered that this study will contribute to future studies on the acceptance and adoption of technology in public order.

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