Özet:

Abstract This is an integrative review carried out in 2020, considering the periods from 2009 to 2019, in order to identify the evidence and productions on factors associated with the control of occupational stress in public servants in the administrative area. The following databases were listed: LILACS, MEDLINE (via PubMed), PsycINFO and SCIELO, with the descriptors: Administrative Personnel, Administrators, Administrator, Government Employees, Employee, Government, Official, Government, Officials, Government, Occupational Stress, Job Stress, Work-related Stress, Workplace Stress, Professional Stress, Job-related Stress, Adaptation, Psychological, Adaptation, Psychologic, Coping Behavior, Behavior, Coping Skills, Coping, Adaptive, Stress Management, Stress Control, combined with “and” or “or”. From an initial search of 438 articles, seven productions were considered. Two categories emerged: The impact of work management on occupational stress; and Chronic diseases and occupational stress. Work management plays an important role in controlling occupational stress. It was observed that workers with chronic or musculoskeletal pain are more sensitive to the effects of stress. Humanization in companies and the need for practices and intervention studies that aim to minimize the sources of stress are shown to be necessary.

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