Özet:

When we are thinking on the Six Sigma in Human resource management, it was proved that manufacturing and production based companies is not valid as they work with more machines than people. In service sectors the work is extracted more from people than machine. So it gave an idea to choose service sector is more suitable for the study. This fact leads researcher to choose IT industry for the research. Information technology industry is the emerging and important industry in Indian and all over the world. The Indian Information Technology industry represents one of the most successful industries showing consistent rapid growth. And implementation Model of Six Sigma, In this paper author has explained that there is increasing concern about implementation failures of six sigma. One reason many Six Sigma programs fail is because an implementation model on how to effectively guide the implementation of these programs is lacking. In this paper author has developed an effective implementation model which consists of five steps.

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