Özet:

Target - Tourism is one of the sectors that is defined as the corona virus (COVID-19) and has been negatively affected by the epidemic that soon affects the entire world. Especially the fact that the housing have to stop their activities has increased the importance of measures to be taken towards the epidemic. The purpose of this research is to identify the views of the managers of the accommodation facility located in Antalya on the basic measures that can be taken under the COVID-19 epidemic. Method - In accordance with the specified purpose, the research universe is formed by the managers of five-star accommodation facilities located in Antalya. The 13 hotel managers who accepted the conversation because of the COVID-19 epidemic were not able to face-to-face meet with the participants, and they were contacted in different time intervals and online conversations were made. The research was carried out using the interview technique from the quality research methods. In this context, a standardized open-end conversation approach has been used from the negotiation approaches. In the analysis of the research data, content analysis from the quality data analysis was used. The data was analyzed with the help of the MAXQDA program. Results - According to the research results, the main measures to be taken in all operational units, including front office, food-drink and floor services in accommodation facilities were gathered under 4 themes (the main measures to be taken towards front office services, food-drink services, floor services and other services) and 43 headlines. Discussions - The results of the study show that hotel administrations pay great importance to the hygiene activities in each unit of the hotel during the period called the "new normal" post-coronary virus. This situation can help potentially tourists break their insecurity perceptions to stay in the hotel.

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