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DUYUSAL PAZARLAMA VE KONAKLAMA İŞLETMELERİNİN YİYECEK İÇECEK DEPARTMANLARINDA BİR UYGULAMA
2020
Journal:  
Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
Author:  
Abstract:

Duyusal uyarım hem etrafımızdaki dünyayı nasıl algıladığımızı hem de ona nasıl tepki verdiğimizi şekillendiren temel unsurdur. Günümüz şiddetli rekabet ortamında, duyusal pazarlama konusu rekabet avantajı kazanmak için etkili bir strateji olarak dikkatleri çekmektedir. Bu çalışmada beş duyu organının tüketicilerin satın alma kararları üzerindeki etkisi araştırılmıştır. Görme, işitme, koklama, tat alma ve dokunma algılarının satın alma kararlarını etkilemede pozitif yönde etkisini olduğu, hipotezlerinin doğruluğu, araştırılmış olup, araştırmada; 320 kişiye anket uygulanmış, elde edilen veriler yapısal eşitlik analizi ile değerlendirilmiştir. Ayrıca duyusal özelliklere verilen önemin demografik değişkenlere göre farklılık gösterip göstermediğini tespit etmek amacıyla da analizler yapılmıştır. Yapılan analizler sonucunda; Koklama, İşitme, Görme, Tatma ve Dokunma duyularının tamamının satın alma kararlarında yüksek ölçüde etkili olduğu kanıtlanmıştır.

Keywords:

A application in the food and beverage departments of the sensual marketing and accommodation business
2020
Author:  
Abstract:

Emotional awareness is the fundamental element that shapes how we perceive the world around us and how we react to it. In today’s strong competitive environment, sensual marketing is attracting attention as an effective strategy to gain competitive advantage. This study examined the impact of five sensory organs on consumer purchasing decisions. The perceptions of vision, hearing, smell, taste and touch have a positive effect on influencing purchasing decisions, the accuracy of their hypotheses, researched, and in the survey; the survey was applied to 320 people, the data obtained was evaluated by structural equality analysis. Analysis has also been conducted to determine whether the importance given to sensual characteristics differs according to demographic variables. The analysis has shown that all the smell, hearing, vision, taste and touch senses are highly effective in purchasing decisions.

Keywords:

An Application In Food and Beverage Departments Of Accommodation Enterprises
2020
Author:  
Abstract:

Sensory stimulation is what shapes both how we perceive the world around us and how we react to it. In today's extreme competition environment, the sensory marketing issue attracts attention as an effective strategy for gaining competitive advantage. In this study, the effect of five senses on purchasing decisions of consumers was investigated. vision, hearing, smell, taste and touch perceptions have a positive effect on purchasing decisions, hypothesis accuracy has been investigated. A questionnaire was applied to 320 people and the data were evaluated with structural equation analysis. In addition, analyzes were made to determine whether the importance given to sensory characteristics differed according to demographic variables. As a result of the analysis; The entire sense of smell, hearing, sight, tasting and touch has proven to be highly effective in making purchasing decisions.

Keywords:

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Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi

Field :   Sosyal, Beşeri ve İdari Bilimler

Journal Type :   Ulusal

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Article : 942
Cite : 8.672
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Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi