Abstract:

Objectives: The aim of the study is to evaluate the results of student feedbacks about their communication skills practices in Ankara University Faculty of Medicine. Materials and Methods: Data were collected from prepared feedback forms which the students were asked to fill about their communication skills practices retrospectively. During 2010-2017 academic years, 1831 from the second-year and 1831 from the third-year students participated in the study. Year-specific feedback forms about communication skills practices were developed for each year. The form’s items were prepared as 3-point Likert scale (1: Yes/useful, 2: No/useless, 3: Not sure). Data were presented as frequency and percentage (%). Results: According to the findings, the students were satisfied with the communication skills practices in terms of content, process, educators, standardized patients, learning materials and learning environment. When the second-year students’ feedbacks were examined in general, we found that the items with the highest rate of “Yes” answers were the items of the students’ satisfaction with their educators (89.4% and 89.5%) and the items with the highest rate of “No” answers were the items of increasing the course duration (56.4% and 64.2%). When the third-year students’ feedbacks were examined, we found that the item with the highest rate of “Yes” answer was the item of the students’ satisfaction with their educators (95.9%) and the items with the highest rate of “No” answers were the items of increasing the course duration (69.5% and 68.7%) and the item of the preparation before course (50.49%). Conclusion: Positive feedbacks show that the students are generally satisfied with their communication skills practices, educators and standardized patients.

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