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Načela obrade odštetnog zahtjeva u postupku pred osigurateljem
2020
Journal:  
Croatian Insurance Journal
Author:  
Abstract:

Postupak obrade štete nužno prethodi isplati osigurnine kao temeljne obveze osiguratelja. Stoga je bitno takav postupak provesti kvalitetno i efikasno bez odugovlačenja te mora biti utemeljen na zakonu i pravilima struke. Radi toga, u provedbi postupka obrade štete mogu se primijeniti određena načela sudskog postupka koja jamče pravilnost postupanja osiguratelja. U radu je upravo naglasak na takvim načelima koje se mogu primijeniti u obradi štete. Pored toga, govori se i o subjektima postupka obrade štete, kao i o samom tijeku postupka i odlukama koje se u postupku donose.

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