Abstract:

The concept of social assistance and service, which is based on social municipalism, refers to the support given to the needy people in the society as well as the satisfaction of the needs of all the individuals in the society in terms of social services. It is an obligation of the principle of being a social state, as a necessity of the constitution, to deliver the services to the groups which cannot easily reach these services in a comfortable manner. Through to the concept of the social state; disadvantaged groups in the society are protected against the strong groups, social equality, justice, and social equilibrium are ensured, conflicts of interests between classes are reduced, and national unity and solidarity are established. Compared to central governments, local governments have a greater role to play in determining the social needs of the people and meeting them adequately. In particular, municipalities can more easily determine the social needs of the people as they are closer to the public than the central administrations. They can make activities by making plans for eliminating them. It is very important that the municipalities announce their social municipal activities to the local people and the people benefit from these services. From this point of view, social municipality activities offered by the Municipality of Çorum to the local people have been examined in this study. It has been tried to determine whether or not people are sufficiently informed about these services and to determine the levels of utilization and satisfaction of these services. The survey form was prepared with the help of the information gathered from the meetings with Çorum Municipality officials, and in the light of the literature. These questionnaires were applied in the central districts of Çorum and data were collected with the help of 431 questionnaires. According to the findings obtained from the statistical analysis, some of the services provided by the social municipality are known by the local people and some of the activities are unknown. The satisfaction level of the local people from social municipalism services is 57% and the satisfaction level of general municipality services is 70%. In addition, 79% of the population stated that municipal services have improved compared to previous years. In general, it has been determined that the Municipality of Çorum has shown a successful acceleration in social municipal activities.

Keywords: