Abstract:

Today, the world has entered a process of change that will have a greater impact as a result of the rapid spread of the internet and information technologies than the industrial revolution. This change will directly affect the costs of the companies and therefore the competitive forces of the companies, and it is essential that the companies follow the digital transformation. The banking sector is among the sectors where competition is strongest, and the banks must provide quality and cheap services in order to ensure competition. After the interest costs of the banks, the biggest costs are staff fees and rental costs. When the digital transformation is implemented with a correct strategy, it will improve the quality of the service and reduce costs. But today, as the digital transformation is rapidly advancing, the need for human resources in banks is expected to decrease. It is inevitable that the decrease in the need for human resources leads to a decrease in the value given to the staff by the bank, to a slowdown in the promotion processes and to an increase in dismissals. This situation can contribute to the growth or formation of the career plate. In this context, in the framework of this study, an interview with a senior manager in the banking sector was conducted and the relationship of digitalization in the banking sector with the career platform was studied.

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