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  Citation Number 4
 Views 108
 Downloands 37
YALIN DÜŞÜNCE BAKIŞ AÇISIYLA ACİL SERVİS İŞ AKIŞLARININ DEĞERLENDİRİLMESİ
2019
Journal:  
Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
Author:  
Abstract:

Yalın düşünce, israf noktalarının tespit edilerek en aza indirgenmesini hatta ortadan kaldırılmasını hedefleyen ve sistem etkinliğinin sürekli iyileştirildiği bir üretim düşüncesidir. Bu üretim düşüncesi önceleri daha çok fabrikalarda kullanılmaktayken, artık hizmet işletmelerinde de kullanılmaya başlanmıştır. Özellikle sağlık hizmeti veren işletmelerde yalın düşüncenin önemi daha fazla kendini gösterebilmektedir. Bunun sebebi ise bu işletmelerdeki gecikme ve hataların insan hayatını doğrudan olumsuz etkileyebilmesidir. Bu çalışmada çocuk acil servis gözlemlenerek iş akışı çıkarılmış ve bu iş akışı üzerindeki gecikme ve israf noktaları tespit edilmiştir. Tetkik sürecindeki değerlendirmede, çocuk acil ve yetişkin acil servislerin kan tahlili ve radyolojik tetkik istemlerinin sonuçlanma süreleri ilgili birimlerden alınan veriler üzerinden kıyaslanarak incelenmiş, iki servisin süreleri arasında %74 fark gözlenmiş ve süreçteki israflar tespit edilmiştir. 

Keywords:

I think I think I think I think I think I think I think I think I think I think I think I think I think I think
2019
Author:  
Abstract:

Lean thinking is a production idea that aims to minimize and even eliminate waste points by detecting and improving system efficiency continuously. Since this production idea has been used in factories frequently, recently it is also being used in service enterprises. Especially in health care enterprises, the importance of lean thinking can come into prominence. The reason for this is that delays and errors in these can directly affect human life negatively. In this study, the pediatric emergency service workflow was observed and defined, and the delays and waste points on this workflow were identified. In the evaluation of the examination process, the data obtained from the relevant units was compared and 74% difference was observed between the result obtaining times of the blood tests and the radiological examinations of the pediatric emergency and adult emergency services, and the waste in the process were determined.

Keywords:

Evaluation Of Emergency Service Workflows From The Lean Thinking Perspective
2019
Author:  
Abstract:

Lean thinking is a production idea that aims minimizing and even eliminating waste points by detecting and improving system efficiency continuously. Since this production idea has been used in factories frequently, recently it is also being used in service enterprises. Especially in health care enterprises, the importance of lean thinking can come into prominence. The reason for this is that delays and errors in these businesses can directly affect human life negatively. In this study, the pediatric emergency service workflow was observed and defined, and the delays and waste points on this workflow were identified. In the evaluation of the examination process, data obtained from the relevant units was compared and 74% difference was observed between the result obtaining times of the blood tests and the radiological examinations of the pediatric emergency and adult emergency services, and the wastes in the process were determined.

Keywords:

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Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi

Field :   Sosyal, Beşeri ve İdari Bilimler

Journal Type :   Uluslararası

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Article : 646
Cite : 2.362
Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi