Abstract:

Travel businesses are also being affected by alterations which information technologies and globalization bring along. Information technologies help businesses to gain a competitive edge. Global distribution systems improved during 1980s have an important position on travel businesses. Businesses do not participate in these systems encounter with serious problems. The aim of this study was to evaluate the importance of information technologies in travel businesses with the example of Amadeus, one of the leading global distribution systems. In the research descriptive analyzes used, the role of information technologies in travel businesses was explained by literature search. Study investigated the process of global distribution system by the example of global distribution system Amadeus. Amadeus is a leading transaction processor for the global travel and tourism industry, providing transaction processing power and technology solutions to travel providers and travel agencies.

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