Abstract:

In this study, the cloud computing issues that users face are evaluated in terms of their importance level. This study has three main goals. The first one is to classify the issues faced in the cloud computing environment under common factors. The second one is to compare cloud computing issues in terms of their importance level. The last goal of this study is to determine whether there is a difference of opinion between local and global companies regarding the importance level of cloud computing issues. Data was gathered through face to face surveys by administering a questionnaire to 22 cloud computing firms. To classify the issues, factor analysis was applied. At the end of the study, four factors referred as security, risk, access and privacy were identified. It was understood from the results of the study that the most important cloud computing issues were data privacy and data confidentiality. On the other hand, vendor lock-in was determined as the least important issue. Besides, it was seen that there was no difference between how local and global firms regard the issues.

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