Özet:

Emotional work means that during interpersonal interaction, the emotions that the organization demands are expressed by employees. In other words, it is also defined as "management of emotions through face and physical expression in a way that can be observed by others." The work is considered to be an individual’s behavior against the work. If a person has positive feelings about his job, he is concerned with his job satisfaction, and if he has negative feelings, he is concerned with his job insatisfaction. The purpose of the study is to determine the impact of emotional work dimensions on work satisfaction. However, the study of the relationship between the demographic characteristics of employees (age, education, civil status, seniority, title) and the job satisfaction is also another purpose of the research. For this purpose, the research method has been applied. The examples of the research are doctors who work at the University of Elazığ Fırat Research Hospital. A total of 109 forms of questions available in the study were included in the study. According to the findings obtained in the study, employment satisfaction has been determined to vary according to demographic factors. The conclusion has been made that the relationship between positive and medium-level (natural) behavior and emotional work dimensions is observed, and the relationship between superficial behavior and negative and low-level is observed, and that there is no meaningful relationship between deep behavior and work satisfaction.

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