Abstract:

Emergency departments, in which the patients come with different complaints are looked at the same time, are very stressful and dangerous environments for employees because the critical decisions about the lives of the patients are given in a short time, the death rates are high. In addition to the difficult working conditions, employees are faced with many problems that can put their health in jeopardy. In this regard, establishing the problems that health workers have experienced and taking necessary precautions is very important in terms of worker health and work safety. The aim of this research is to determine the problems that health workers have experienced in the context of occupational health and safety in emergency services of different hospitals in Konya. The research was carried out in 2014 and is a descriptive work. Participants in the study were asked questions based on literature knowledge and experience of emergency service workers. In the scope of the research, 241 healthcare workers who worked in 9 different hospitals and agreed to participate in the study were asked by using the face-to-face survey technique. The findings were evaluated in the SPSS 20.0 package program and descriptive statistics were made on the data. Of the participants who participated in the study, 124 (51.5%) were male and 117 (48.5%) were female. Among the participants, nurses (37,8%), cleaning staff (24,9%), ATT (17,8%) and physicians (8,7%) are the largest groups. 68 (28.2%) participants stated that they did not feel safe in the working environment and 149 (61.8%) felt that they were partially safe. 85.9% of the participants stated that they were exposed to oral insult, aggression and physical violence, 77.2% of the contagious diseases in the working environment and 44% of them had at least one penetrating drill injury.

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