Abstract:

Mobbing (mobbing) is a long-term negative behavior against individuals in an organization, which is regularly applied and the effects it reveals can therefore lead to quite negative consequences for both the organization and the enterprise. In the case of Mobbing, the person/persons who perform the Mobbing and the person/persons who are exposed to the Mobbing are two important actors/actors. There are many factors that influence the exposure and the influence of the harassment. Some of these are factors such as insufficient leadership, organizational problems, hostility, jealousy. With these factors, it is believed that the personality structure of the individual is important in targeting the harassment behavior and being influenced by the harassment behavior. Because the attitudes and reactions shown to the mobbing may vary depending on the personality characteristics of the employee. While some are less exposed to these negative behaviors due to their personality characteristics, some can feel it more due to their personality characteristics. In this study, it is studied whether the harassment behaviors differ according to the personality characteristics of the employee. The aim of the study in this context is to investigate whether there is a difference in personality characteristics that employees have in exposure to harassment behavior. The individual’s personality structure is defined by A and B type personality scale. The research data was collected from the employees of a five-star hotel operating in Bodrum. The reason for the implementation of the research in this area is that the housing business is considered to have a work-intense structure due to the service provided by it and therefore the mobbing behavior may be among the that can be experienced frequently. In this context, the data collected by applying the survey to the employees of the accommodation company and the data collected were analyzed using the SPSS statistical program. Research findings have shown that the expressions of harassment behavior are gathered under three factors and that these factors have a difference between type A and type B personality characteristics in exposure only to harassment behavior.