User Guide
Why can I only view 3 results?
You can also view all results when you are connected from the network of member institutions only. For non-member institutions, we are opening a 1-month free trial version if institution officials apply.
So many results that aren't mine?
References in many bibliographies are sometimes referred to as "Surname, I", so the citations of academics whose Surname and initials are the same may occasionally interfere. This problem is often the case with citation indexes all over the world.
How can I see only citations to my article?
After searching the name of your article, you can see the references to the article you selected as soon as you click on the details section.
  Citation Number 13
 Views 57
 Downloands 14
Yiyecek Deneyiminin Müşteri Memnuniyeti ve Davranışsal Niyetine Etkisi
2018
Journal:  
Karadeniz Sosyal Bilimler Dergisi
Author:  
Abstract:

Bu çalışmanın amacı tüketicilerin yiyecek deneyiminin memnuniyet ve davranışsal niyetleri üzerindeki etkisini incelemektir. İstanbul’da faaliyet gösteren lüks restoranlarda yiyecek deneyimi yaşamış bireylerden 395 anket elde edilmiştir. Araştırmada önerilen modelde yer alan kavramlar arası ilişkileri analiz etmek amacıyla yapısal eşitlik modellemesinden yararlanılmıştır. Araştırma bulgularına göre tüketicilerin olumlu düzeyde yiyecek deneyimleri, memnuniyeti de olumlu yönde etkilemektedir. Restoran müşterilerinin memnuniyeti ise onların davranışsal niyetlerini anlamlı bir şekilde etkilemektedir. Bu çalışma ile restoran işletmeciliği alanında tüketici memnuniyeti ve davranışsal niyeti olumlu şekilde etkileyen unsurlar hakkında katkı sağlanması beklenmektedir.

Keywords:

The Effect of Food Experience on Customer Satisfaction and Behavioral Intent
2018
Author:  
Abstract:

The aim of this study is to study the impact of consumer's food experience on their satisfaction and behavioral intentions. 395 surveys were obtained from individuals who experienced food in the luxury restaurants operating in Istanbul. The study used structural equality modeling to analyze the interconceptual relationships included in the proposed model. Research findings show that the positive level of food experience and satisfaction of consumers also affects the positive level. The satisfaction of the restaurant customers significantly affects their behavioral intentions. This study is expected to contribute to the elements that positively influence consumer satisfaction and behavioral intention in the field of restaurant management.

Keywords:

Citation Owners
Attention!
To view citations of publications, you must access Sobiad from a Member University Network. You can contact the Library and Documentation Department for our institution to become a member of Sobiad.
Off-Campus Access
If you are affiliated with a Sobiad Subscriber organization, you can use Login Panel for external access. You can easily sign up and log in with your corporate e-mail address.
Similar Articles












Karadeniz Sosyal Bilimler Dergisi

Field :   Eğitim Bilimleri; Fen Bilimleri ve Matematik; Filoloji; Güzel Sanatlar; Sosyal, Beşeri ve İdari Bilimler

Journal Type :   Ulusal

Metrics
Article : 450
Cite : 6.871
2023 Impact : 0.333
Karadeniz Sosyal Bilimler Dergisi