Abstract:

Individuals working under intensive workload and stress start thinking that their energy sources are draining and they cannot respond to intensive working conditions the job necessitates over time. The individual first loses his physical and then mental energy and the breakdown of the soul comes up as burnout. In researches done, it has been seen that in occupations serving people where the human factor is of high importance, burnout is more likely to be experienced. In this context, because of its intensive workload, financial risks it carries as a part of the work and as a result of the emergence of problems related to employment due to the rapid changes in the sector such as shutting down, merging or handing over banks, banking has become an occupation in which employees can experience burnout

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