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Gsm Operatörlerine Yönelik Müşteri Memnuniyet Araştırması

2014

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Çukurova Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi

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Nowadays, continuity of GSM operators, take part in service sector which grows up rapidly, is directly related to customer satisfaction. With rapid developments in technology, mobile phones which are produced in different brands and models have become indispensables in our lives and has created a huge market for GSM operators. In this study, a field work about customer satisfaction of GSM operators operate in Turkey is made. Research results are evaluated with IBM SPSS Statistics 20 packaged software. After evaluation, sorting based criterias and criterias open to improvement of operators are determined

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Çukurova Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi

Field : Sosyal, Beşeri ve İdari Bilimler

Journal Type : Ulusal

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Article : 281

Cite : 2.046

2023 Impact : 0.321

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Çukurova Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi

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Gsm Operatörlerine Yönelik Müşteri Memnuniyet Araştırması

2014

Journal:

Çukurova Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi

Author:

Abstract:

Keywords:

Citation Owners

Attention!
To view citations of publications, you must access Sobiad from a Member University Network. You can contact the Library and Documentation Department for our institution to become a member of Sobiad.

Off-Campus Access
If you are affiliated with a Sobiad Subscriber organization, you can use Login Panel for external access. You can easily sign up and log in with your corporate e-mail address.

Similar Articles

Çukurova Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi

Metrics

User Guide

Menu

Mendeley

Endnote

Gsm Operatörlerine Yönelik Müşteri Memnuniyet Araştırması

2014

Journal:

Çukurova Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi

Author:

Abstract:

Keywords:

Citation Owners

Attention! To view citations of publications, you must access Sobiad from a Member University Network. You can contact the Library and Documentation Department for our institution to become a member of Sobiad.

Off-Campus AccessIf you are affiliated with a Sobiad Subscriber organization, you can use Login Panel for external access. You can easily sign up and log in with your corporate e-mail address.

Similar Articles

Çukurova Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi

Metrics

Attention!
To view citations of publications, you must access Sobiad from a Member University Network. You can contact the Library and Documentation Department for our institution to become a member of Sobiad.

Off-Campus Access
If you are affiliated with a Sobiad Subscriber organization, you can use Login Panel for external access. You can easily sign up and log in with your corporate e-mail address.