Özet:

Today, businesses are faced with more complex management problems every day and they have to try many scientific methods to solve them. It is clear that these decisions, which are becoming more and more intricate each day, businesses are superior to the competitors that implement scientific methods in the face of their problems. Recently, multi criteria decision making (MCDM) methods have attracted considerable attention among the numerical methods which give optimum results to the decision problems faced by the businesses. Objective: The purpose of the study is to demonstrate the usefulness of the MCDM methods in the evaluation, analysis and interpretation of decision problems faced by educational administrators. In the literature, there were no studies which analyzed the problems of selection of the most suitable course distribution program with the methods of MCDM in the educational institutions. Data Collection and Methodology: In the study, it was supported by the literature in which the enterprises analyze and evaluate the decision problem with the MCDM methods. In the application part, AHP and QUALIFLEX methods were used separately in the selection of the most suitable course distribution program which educational institutions need in general. The required data for the analysis were obtained from the managers of the relevant institution. These managers were also accepted as decision makers. Criteria and alternatives of the created model were determined by the decision makers and related literature. Criteria: K1- Support services speed and quality (Score) K2- Price (TL) K3- Consulting fee (TL) K4- How many years of the program (Year) K5- Functionality of the program (Score) Alternatives: A1-Asc A2- Mebre A3- Kaşif A4- Bilsa Conclusion and Evaluation: As a result of the analyzes carried out by two different MCDM methods; prioritization of the most appropriate course distribution programs; 1- A3 (Kaşif) 2- A2 (Mebre) 3- A4 (Bilsa) 4 - A1 (Asc) has come out. The relevant educational institution already uses a different course delivery program. However, the institution's teachers and students are not satisfied with the program. The results are shared with the managers of the relevant institution. It is stated in the proposal, if the results of the analysis are applied by the institution the students and teachers will be satisfied from course distribution program. In future studies, to obtain more actual and useful results the structure of similar decision problems or the method of analysis can be changed.

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