In most management studies a business firm’s knowledge management capability is considered as its competitive advantage Basic research about the knowledge management focuses on the creation of the knowledge On the other hand managers and organizations have been facing many problems during the process of gathering organizing storing and reusing the knowledge in the digital arena The main cause of this problem is the uncertainty about the topic of knowledge management tool that would be efficient in use The purpose of this study is to determine the need of firms and managers for knowledge management tools and technologies The knowledge management tools which were stated in this study were gathered from search engines on the Internet and the related knowledge management literature This study shows that there are too many different knowledge management tools that are being used in the area of knowledge management technologies Keywords: Knowledge Management Knowledge Management Architecture Model Knowledge Hardware Tools Knowledge Management Software Technology
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